More than 300 people joined us for Shoutlet’s first-ever Afternoon Snack – a Google Hangout covering three must-watch social trends. This quarter’s installment featured Aaron Everson, COO and President of Shoutlet, and Sandy Carter, published author and IBM’s General Manager and Social Business Evangelist. Watch the full Hangout below, or read our series of posts covering each trend. The first covers the rise of social business.
“Social is critical to business,” said Shoutlet’s Aaron Everson, as he introduced last week’s Hangout. “In fact, we see the social media revolution as one of the most dynamic and impactful changes to business since the rise of the Internet.”
Over the last year, there’s been a sea change in the social revolution Everson describes. More businesses are embracing social media, not just for marketing, but for all aspects of the organization.
The community manager has a vital role in this revolution. In the hangout and post below, see tips on taking action from Everson and Sandy Carter, a leading authority on social business.