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Social CRM

Streamlined Community Management

Manage multiple social networks across many departments and teams with Social CRM. Strengthen relationships with customers over time through easy listening and moderation, access to valuable post-level social data, and the ability to route tasks throughout your company with custom workflows.

  • Manage conversations across Facebook, Twitter, Google+, Instagram, LinkedIn, Foursquare, and YouTube with a complete dashboard
  • Act on high-priority posts quickly, gather insights on post performance, and collect social data in-stream
  • Prioritize and assign tasks through your organization to deliver quick, meaningful responses while efficiently managing the internal process