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Content Publishing

Create and publish content to engage new and existing customers, and deliver best-in-class promotions and microsites to gather customer data. Collaborate with teams on social publishing with our Posting & Calendar Module, or run sophisticated microsites and contests with Pages, Sites, & Contests.

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social marketing

social customer service

Community Management

Moderate and listen across social networks to identify opportunities to connect with your customers. Build one-to-one relationships with your customers using our Social CRM, Customer Care, and our Listening products.

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Measure social marketing effectiveness and surface insights that turn social data into actionable customer intelligence, driving informed business decisions.

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data analysis social media

social market research


Merge social data with first party data to unlock the value of social media marketing across your CRM, e-mail, marketing automation, web analytics, mixed modeling, customer service, and more.

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Govern social access and team collaboration across the enterprise with extensive workflow and archiving functionality to maintain compliance.

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social media corporate compliance